Cookie Policy

This Cookie Policy explains how our online gaming platform uses cookies and similar technologies to improve your experience, strengthen security, and meet Australian privacy requirements. By continuing to use our services, you agree to the use of cookies as described below.

1. What Are Cookies?

Cookies are small data files placed on your device when you visit our platform. They help identify your device, store preferences, and deliver a more personalised gaming experience.

We also use related technologies such as web beacons, pixel tags, and local storage. These tools track user interaction and are essential for platform functionality, security, and compliance.

2. Types of Cookies We Use

• Essential cookies – Required for login, payments, and responsible gambling features
• Performance cookies – Monitor system performance and detect technical issues
• Functional cookies – Store preferences like language and settings
• Analytics cookies – Track user behaviour and usage trends
• Marketing cookies – Deliver relevant promotions and measure campaign effectiveness

3. Why We Use Cookies

• Maintain secure user sessions
• Process payments safely and efficiently
• Support responsible gambling tools
• Personalise your gaming experience
• Improve overall platform performance

4. Essential Cookies

Essential cookies are necessary for the platform to function and cannot be disabled. They handle authentication, payment processing, fraud prevention, and regulatory compliance in Australia. Without them, core services would not operate correctly.

5. Performance and Analytics

Performance cookies monitor system stability, loading speeds, and technical performance across devices, helping us identify and fix issues.

Analytics cookies collect aggregated information such as popular games and peak activity times, helping us continuously improve the user experience.

6. Functional Cookies

Functional cookies remember your preferences, including language, currency, favourite games, and interface settings, ensuring a consistent and personalised experience each visit.

7. Marketing Cookies

With your consent, marketing cookies display tailored promotions based on your activity. They help personalise offers and evaluate campaign performance while avoiding irrelevant advertising.

8. Third-Party Cookies

We may work with trusted third-party providers such as payment processors, game developers, and analytics services. These partners may place their own cookies governed by their respective privacy policies.

9. Managing Your Cookie Preferences

You can accept or adjust cookie settings when first visiting our platform. Preferences can be updated anytime through account settings or the cookie management panel. Disabling certain cookies may affect platform functionality.

10. Browser Settings

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

11. Data Retention and Security

Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or are manually removed.

We use encryption, secure infrastructure, and regular audits to protect cookie data in line with Australian Privacy Principles.

12. Updates and Contact

This Cookie Policy may be updated periodically. Significant changes will be communicated via the platform or email. For any questions, please contact our privacy team through the Privacy Policy page.